FAQ

Frequently Asked Questions



Coverage for resident stays will vary by individual insurance policies. Our staff will work with you and your provider in order to verify insurance coverage. Please note that pre-authorizations are not a guarantee of payment and only your insurance carrier is able to make such determinations.
Yes, if the patient meets the requirements for the specific payor source.
Yes, pending financial and clinical approval.
Residents are encouraged to bring mementos or special possessions, such as their own clock, a radio, blankets or family pictures to make their room more homelike. Some items, such as throw rugs, electrical items and bulky furniture may not be allowed, but staff will gladly review items that can be included as space and safety parameters permit.
This depends on your payor source and type of insurance. Our private pay rate is $118 per day for basic services.
Staffing varies on the individual needs of our residents and is adjusted accordingly.
Yes, at the facility’s discretion, small pets may be brought into the facility for visits. Any pets permitted in the building must remain on a leash or in a carrier and in the owner’s control at all times.
We offer semi-private rooms. Private rooms are also available for an additional fee and on a first-come, first-served basis.
Recognizing that love and attention can be powerful medicine, we encourage family and friends, including children, to visit their loved ones. We recommend visiting between the hours of 6:00 a.m. and 10:00 p.m. This provides our residents with the time they need to prepare for their day and obtain the rest they need to participate in their treatment and daily activities.

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